Identity Verification Disclosure

Effective 01/02/2026

This Identity Verification Disclosure explains how identity verification is conducted through the PleaseSign platform and the terms under which identity verification services are provided.

Purpose of Identity Verification

PleaseSign provides identity verification functionality to enable PleaseSign users to request verification of an individual’s identity before or during electronic document signing.

Identity verification is intended to assist PleaseSign users to reduce fraud risk and to support their own legal, regulatory, or compliance processes. Identity verification is optional and is enabled at the discretion of the PleaseSign user.

How Identity Verification Works

Identity verification services are provided using third-party technology, including services powered by Stripe.

Depending on availability and country, identity verification methods may include:

• government-issued identity document checks;
• electronic data matching;
• biometric or liveness checks; and
• verification status, timestamps, and reference identifiers.

Verification methods, data sources, and supported countries may vary and are subject to third-party availability and limitations.

No Identity or Compliance Guarantee

Identity verification does not guarantee that a person is who they claim to be and does not guarantee compliance with any law, regulation, or industry requirement.

PleaseSign:

• does not provide legal, regulatory, or compliance advice;
• does not certify, approve, or guarantee identities;
• does not make onboarding, acceptance, or compliance decisions; and
• does not represent that identity verification meets the requirements of any specific law, regulator, or authority.

Responsibility of PleaseSign Users

PleaseSign users are solely responsible for:

• determining whether identity verification is required for their use case;
• determining which verification methods are appropriate;
• determining whether identity verification results are sufficient for their legal, regulatory, or compliance obligations; and
• ensuring compliance with all applicable laws and regulations.

Identity Verification Results and Evidence

Identity verification results and related audit evidence may be recorded and associated with documents processed through the PleaseSign platform.

Such records may include verification status, verification methods used, timestamps, and reference identifiers. These records are provided for PleaseSign user reference and record-keeping purposes only.

The admissibility, evidentiary weight, and legal effect of any identity verification information is determined by courts, tribunals, or regulators, and not by PleaseSign.

Third-Party Services

Identity verification relies on third-party services. PleaseSign does not control and is not responsible for:

• the availability or performance of third-party identity verification services;
• errors, delays, or failures in identity verification caused by third parties; or
• regulatory acceptance of third-party verification methods.

Consent to Identity Verification

By enabling or using identity verification services through PleaseSign, you acknowledge that you have read and understood this Identity Verification Disclosure and consent to identity verification being performed as described.

If you are requesting identity verification in respect of another individual, you confirm that you have the authority to do so and that the individual has been informed of the identity verification process.

Relationship to Other Policies

This Identity Verification Disclosure should be read together with PleaseSign’s:

• Privacy Policy
• Acceptable Use and Cancellation Policy
• Electronic Signature Disclosure

In the event of any inconsistency, the Terms of Service prevail.